Frequently Asked Questions 🐮🤎

What is your turnaround time?

Our current turnaround time is 7–10 business days. Business days do not include weekends or holidays. This timeframe is separate from shipping transit time.

How much is shipping?

We offer $10 flat-rate shipping on eligible orders within the United States.

Do you offer local pickup?

Yes! Local pickup is available at checkout. You will be notified when your order is ready for pickup.

What are DTF transfers?

DTF (Direct-to-Film) transfers are ready-to-press designs that can be applied to compatible apparel using a heat press.

Do you offer custom designs?

We offer custom print options! Please contact us to discuss your design before ordering.

Can I change or cancel my order?

Please contact us as soon as possible if you need to make changes. Once an order has entered production, changes or cancellations may not be possible.

How can I contact Highland Cow Co.?

Please use our Contact Us page with any questions about your order. We're happy to help!