Shipping & Returns Policy 🐮🤎
Thank you for shopping with Highland Cow Co.! We appreciate your support of our small business.
Processing & Turnaround Time
Our current turnaround time is 7–10 business days.
Business days exclude weekends and holidays. Turnaround time begins after your order and payment are received.
Please remember that turnaround time does not include shipping transit time.
Shipping
We offer $10 flat-rate shipping on eligible orders within the United States.
Once your order ships, tracking information will be provided when available.
Shipping delays caused by the carrier are outside our control.
Local Pickup
We offer FREE local pickup!
Please select local pickup at checkout. You will receive a notification when your order is ready.
Please do not arrive for pickup until you've received confirmation that your order is ready.
Returns, Exchanges & Refunds
ALL SALES ARE FINAL.
Highland Cow Co. does not accept returns or exchanges.
Please double-check your order, including designs, sizes, quantities, and other selections, before completing checkout.
If you receive an incorrect, damaged, or defective item, please contact us promptly with your order number and photos so we can review the issue.
Nothing in this policy limits any rights or remedies required by applicable law.
Order Changes & Cancellations
Once an order has entered production, changes or cancellations may not be possible.
Please contact us immediately if you notice an error with your order.
Questions?
Please reach out through our Contact Us page if you have any questions before placing your order.
Thank you for supporting Highland Cow Co.! 🐮🤎